By Pamela R. Proman, MBA, RTT; William D. James, MHA; and Nancy H. Johnson, MSM
After a review of key performance indicators, including charge lag, month-end close, patient registration, and insurance identification and verification, this cancer program leveraged its EHR and billing data to identify actionable areas for improvement. Four primary impacts of silo mentality were identified: resource waste, incorrect denials, reduced cash flow, and increased risk for financial toxicity. Performance improvements were prioritized using a matrix to grade urgency and importance.
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Publications That Keep You Ahead of the Competition
ACCC members consistently give ACCC publications high marks for their timeliness and usefulness. Experts in the field of oncology contribute to ACCC's publications and provide a solution-based approach to educating oncology healthcare professionals about streamlining and improving cancer services, practice management trends and strategies; implementing new treatments and technology; and planning for regulatory and legislative change.
Oncology Issues Journal
Oncology Issues, the official, peer-reviewed journal of the Association of Community Cancer Centers, is one of the only non-clinical, programmatic publications that provides "how-to" articles for the entire multidisciplinary oncology care team. The journal covers a wide range of topics, including:
Patient Assistance & Reimbursement Guide
This annual publication together information on pharmaceutical and non-pharmaceutical patient assistance programs, foundations, and non-profit assistance programs, co-pay programs, and reimbursement resources. Access the PDF version online with links to program information and enrollment forms.
ACCC Trending Now in Cancer Care Survey
This annual ACCC survey is designed to educate cancer programs and practices on nationwide developments in the business aspects of cancer care delivery. Data can help programs and practices evaluate their own organization's performance relative to similar organizations and assist in short- and long-term budgeting and cancer service line planning. Survey highlights are available online. Full survey results are available to ACCC members only. ACCC uses data from this annual survey to information ACCC education projects.